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October 14, 2004
An Actual (Potential) Client Discussion
Sometimes, one has to wonder:
Me: Hello this is [ME] on the phone, Madame X?
Madame X (MX): Ah yes, M. ME, I expect you're calling about the [Subject Matter] documentation regarding [Potential Project for a New Financial Product: PPNFP].
Me: Yes, I was just on the phone with New York, they had some comments but to proceed with this, we obviously need to see your underlying materials - the feasibility study etc. that you said you would forward [in order to, well do the work of course]
MX: (Sounding sheepish) I am afraid I am under strict orders not to share any information with outside parties.
Me: I'm sorry, [pause], ah, what do you mean outside parties? We're supposed to work on [PPNFP], we had a meeting with your Director..... [I trail off in evident confusion]
MX: Yes, yes, but I am under strict orders not to divulge any informaiton to outside parties due to the confidential nature of the [PPNFP].
Me: Right, understandable, of course, that's why we have a NDA.
MX: I still can't share the information, [repeat of dilvulging]
[Repeat merry go round 2 or 3 times]
Me: Listen, I really don't like people wasting my time; it was my understanding your Director requested our services on [PPNFP], we made a proposal, we were supposed to get further information at his request, and now you want us to make a commentary on information we don't have? That's ludicrous!
MX: Mumbles something.
Conversation goes downhill from there.
I am not sure which is worse, the utter incompetence of my New York Office (a high officer is coming in country soon to inspect things, I am guessing this is prelim. to yanking most of our budget for apparently greener pastures), or the bizarrely stupid incompetence on the local side.
Posted by The Lounsbury at October 14, 2004 04:50 PM
Filed Under:
Aug-Dec 2004
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